Privacy Policy for Banyan Bounty
At Banyan Bounty, we are committed to protecting the privacy and security of the personal data we collect from our users, customers, and partners. This Privacy Policy outlines how we collect, use, disclose, and manage your information when you interact with our online platform, purchase our products, or engage with our services related to exotic fruits, sustainable farming technologies, and nutrient-dense food products. We adhere to the General Data Protection Regulation (GDPR) and other applicable privacy laws.
Information We Collect
We collect various types of information for different purposes to provide and improve our services to you.
Personal Data
While using our online platform or engaging with our services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This may include, but is not limited to:
- Contact information (e.g., name, shipping address, billing address, phone number).
- Professional information for our B2B partners (e.g., company name, role).
- Transaction data (details about products/services you have purchased from us).
- Any other information you choose to provide (e.g., through inquiries, feedback, or surveys).
Usage Data
We may also collect information that your browser sends whenever you visit our online platform or when you access the service by or through a mobile device ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (IP address), browser type, browser version, the pages of our online platform that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
How We Use Your Data
Banyan Bounty uses the collected data for various purposes:
- To provide and maintain our services, including processing orders for exotic fruits, vegetables, and superfoods.
- To notify you about changes to our services or products.
- To allow you to participate in interactive features of our online platform when you choose to do so.
- To provide customer support and respond to your inquiries.
- To develop and improve our sustainable farming technologies and nutrient-dense food products.
- To monitor the usage of our online platform and identify patterns for supply chain optimization.
- To detect, prevent, and address technical issues.
- To fulfil our obligations and enforce our rights arising from any contracts entered into between you and us.
- For R&D purposes related to botanical research and novel ingredients, ensuring data is anonymized or aggregated where possible.
Legal Basis for Processing Personal Data Under GDPR
If you are from the European Economic Area (EEA), Banyan Bounty's legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.
We may process your Personal Data because:
- We need to perform a contract with you (e.g., fulfil your order).
- You have given us explicit permission to do so.
- The processing is in our legitimate interests and it's not overridden by your rights.
- To comply with the law.
Disclosure of Your Data
We may share your personal data in the following situations:
- Service Providers: We may share your data with third-party service providers to facilitate our services, such as payment processors, shipping partners for perishable goods, or IT support.
- Business Transfers: In connection with or during negotiations of any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
- Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- With Your Consent: We may disclose your personal information for any other purpose with your consent.
Security of Data
The security of your data is paramount to us. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security, as no method of transmission over the Internet or method of electronic storage is 100% secure.
Your Data Protection Rights Under GDPR
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Banyan Bounty aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- The right to withdraw consent: You also have the right to withdraw your consent at any time where Banyan Bounty relied on your consent to process your personal information.
If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the contact details provided below.
Links to Other Sites
Our online platform may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children's Privacy
Our services are not intended for anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Banyan Bounty
8 Shenton Way,
#49-01 AXA Tower,
Singapore, 068811,
Singapore